October 25, 2010. Notes on concerns expressed by students, rearranged here by topic. Chancellor Griffin addressed many of these concerns during his remarks.
Space/Facilities. Space provided for international students is insulting. Not enough room to go, hang out and talk to friends. For 1,300 international students there are only two tables, three computers. It’s in the new building, but it’s too small, it’s hidden in the back, not sufficient for their needs. There should be a computer lab available near their space. Problem with loud fans near MUB 125. Students get headaches.
Counseling. There aren’t enough counselors for international students, so they may have to wait for two hours to talk to a counselor. Students can’t wait for an appointment when they have urgent questions about visa status. Not enough counselors, they’re getting old and frustrated. One student expressed concerns about counselors who only spend a few minutes with students and don’t supply enough help with registration, educational plan, jobs on campus.
Bilingual counselors are needed who can speak Tagalog, Japanese, etc. A Vietnamese student’s experience was that she was very lost when she first came until a bilingual counselor helped her do the Educational plan and everything she needed.
Registration Priority. New international students have no priority registration date, so they can’t get into the classes they want and end up paying for classes they don’t even want to take, that don’t lead to their goals. Counselors will phone teachers looking for space in classes for them, but the school should give the students priority. Students who can’t get into the classes they need are slowed down in their progress, and may need to be here four years before they have all the transfer requirements, meaning it takes 6 years to get a B.A. To stay in status, they must sign up and pay for classes they don’t need/want, unnecessary cost they can’t afford. Families had to work very hard to earn the money to send students here. Need better services.
Employment and Internships. Employment options are very limited for international students, by some need to work to support themselves and their families. One students talked about taking three jobs paying $8.00 per hour, not enough to support herself and her family. International students have to pay more than residents, they want on-campus jobs. For a fourth semester student, almost ready to transfer, internship opportunities that he finds on the internet all seem to require citizenship. Along with education, he needs to get valuable experience from working.
Meals. Culinary Arts students get free food, why not international students?
Housing. Difficulties in finding housing. International students need service to help them find a place to live because they don’t know where it’s safe, where it’s not safe, etc. or how to find housing they can afford. One student asked about how much to expect too have to pay for housing.
Financial Aid. Paying the fees is a struggle. One student from Vietnam told us that his parents sold their house to send him here. International students can’t apply for financial aid and scholarships that are open only to citizens.
Thanks. Some students expressed thanks for the support they’ve received at City College.
International Students good ambassadors. If provided with good services, international students are good ambassadors who will bring more students to CCSF from around the world.
A student asked how City College is getting the money to pay for the restoration of classes.